Dear Client,  

As per the Regulation of the European Parliament and of the Council of 10 May 2023 on general product safety, amending Regulation (EU) No 1025/2012 of the European Parliament and of the Council and Directive (EU) 2020/1828 of the European Parliament and the Council, and repealing Directive 2001/95/EC of the European Parliament and of the Council and Council Directive 87/357/EEC, this form is only for reporting complaints and notices of incidents or issues related to our product safety. 
This communication channel is not to be used for the management of claims, which should always be addressed to the place where you purchased a specific product. 

Yours faithfully, 
Nowy Styl